At ZynGreen, we are committed to providing high-quality, eco-friendly products. However, if you receive a damaged product, we will be happy to assist you with a return or replacement. Please read our return and refund policy carefully:

Return Policy:
– Returns are only accepted if the product is damaged upon arrival. we have 7 days return policy
– To initiate a return, you must send us a video of the damaged product during the unboxing process. This is essential for verifying the authenticity of your claim.
– Please send the video to WhatsApp +91 6361684416 or email us at support@zyngreen.in.
– Returns will only be accepted after verification of the authenticity of your claim. If your claim is found to be valid, we will proceed with the return process.

Refund Policy:
– If a return request is accepted, we will issue a replacement product of the same type and value. the replace product will be re-delivered within 5-7working days
– In the event that the product is out of stock, we will provide a refund.
– Refunds will only be issued based on the availability of the product.
– Refunds will be credited to the original method of payment within 7-10 business days after the return is received and inspected.

Important Notes:
– Returns or refunds will not be accepted for products that are not damaged or have been tampered with after delivery.
– If you change your mind about a purchase, we will not be able to accept a return unless the product is defective or damaged.

Contact Us:

If you have any questions regarding returns or refunds, feel free to contact us at:

– Email: support@zyngreen.in

– Phone: +91 6361684416